Privacy Policy

Last updated:

Whispering Acres RV Park (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website or contacting us, you agree to this Policy.

Information We Collect

Contact Form Data: full name, email address, phone number, how you heard about us, and any message you submit.
Usage Data & Cookies: IP address, device/browser information, pages viewed, and interactions collected via analytics and advertising tools such as Meta Pixel.
Application & Screening Data (if applicable): information you provide for long-term stays, which may include background-check or identity-verification data provided to us by third-party screening partners with your authorization.

How We Use Your Information

Respond to inquiries, provide quotes, manage reservations, billing, and customer support.
Operate, improve, and secure our website and services.
Measure marketing performance and reach interested visitors.
Comply with legal obligations and enforce our Rules, Terms, and agreements.

Lawful Bases for Processing (EEA/UK visitors)

Contract: to respond to your requests and provide services you ask for.
Legitimate Interests: website analytics, security, and improving services.
Consent: where required for certain cookies/marketing; you can withdraw consent at any time.
Legal Obligation: record-keeping and compliance requirements.

Cookies, Analytics & Advertising

We use cookies and similar technologies to run the site and understand engagement. This site uses Meta (Facebook) Pixel for advertising measurement. This provider may set its own cookies and receive information from your browser when you visit our site. You can manage cookies via your browser settings and opt out of interest-based ads through the Digital Advertising Alliance tools.

Sharing Your Information

Service Providers: website hosting, analytics, advertising platforms, and customer support tools that help us operate the business.
Screening Partners (if applicable): background-check providers with your written authorization and in accordance with the FCRA, including adverse-action notices if required.
Legal & Safety: to comply with law, respond to lawful requests, or protect our rights, property, users, or the public.

We do not sell your personal information.

Data Retention

We keep personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting obligations. Inquiry emails are typically retained for up to 24 months; reservation and billing records may be kept longer as required by law.

Your Choices & Rights

Access/Update/Delete: Contact us to access, correct, or delete your personal information (subject to legal limits).
Marketing Preferences: You can opt out of interest-based ads via your browser/device settings and industry opt-out pages.
EEA/UK: You may have rights to object, restrict, or port data; you may lodge a complaint with your local supervisory authority.
California: You may request information about our data practices and request deletion, subject to exceptions. We do not sell personal information as defined by the CCPA/CPRA.

SMS & Text Messaging

Whispering Acres RV Park may send operational and customer-care text messages from a toll-free sending number to residents and prospective residents who have provided a mobile phone number and completed the required opt-in process. Contact us at info@whisperingacresofalabama.com with any questions.

Types of messages we may send:

Reservation updates and confirmations
Resident notices and property announcements
Service issues and maintenance updates
Support messages and resident communication follow-up
Billing and rent reminders
Emergency and property notices
Customer-care communication from Whispering Acres RV Park staff

How opt-in works: Enrollment is resident-initiated. To opt in, a resident texts START or JOIN to our assigned number. Whispering Acres RV Park will reply with a confirmation message asking the resident to reply YES. Operational SMS messages begin only after that YES confirmation is received.

Standard disclosures: Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. Consent to receive text messages is not a condition of renting or purchasing. We honor opt-out requests promptly.

Mobile data sharing: We do not sell, rent, share, or transfer mobile opt-in information or SMS consent with third parties for their marketing or promotional purposes. Consent applies only to messages from Whispering Acres RV Park and does not authorize messages from any other business, RV park, landlord, advertiser, or third-party platform.

Service provider: Whispering Acres RV Park uses AcreRelay as a software platform to help manage SMS delivery and consent records. AcreRelay is a service provider only. Whispering Acres RV Park remains the sender and controls the message program at all times.

Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure; use our site and services at your own risk.

Children’s Privacy

Our website is not directed to children under 13. If you believe a child provided personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent changes. Continued use of the site after changes means you accept the updated Policy.

Contact Us

Whispering Acres RV Park
3127 Lower Tuskegee Rd, Tallassee, AL 36078
(334) 725-6121 | info@whisperingacresofalabama.com

Consent Reminder: By submitting the contact form, you acknowledge this Privacy Policy and consent to us contacting you about your inquiry. If you include a mobile number and prefer text messages, reply STOP at any time to opt out of texts.